Frequently Asked Questions
Whom can I call if there is no emergency, but I am concerned that a homeless person needs help?
Each person experiencing homelessness has a unique set of needs. It is therefore very important that each individual is assessed and matched with the appropriate services.
To connect homeless individuals to services, please call Union Station at (626) 791-6610.
Whom do I call if I am concerned that a homeless family needs help?
Please call 211 LA County by dialing 2-1-1 to connect families to services.
Whom do I contact if I see a homeless person with a medical emergency?
Please call 911
Whom do I contact to report a crime?
HOPE Teams provide police outreach in law related situations to homeless persons & for those who are mentally ill. To reach the HOPE Team, please call the Pasadena Police Department at (626) 744-4241.
<a href=”tel:16267444241“>(626) 744-4241</a>
Where can shelter for the homeless be found during cold and rainy weather?
The Bad Weather Shelter operated by Friends in Deed
Pasadena Covenant Church
539 N. Lake Avenue, Pasadena
626-797-2402
Weather actived(40 degrees or below or 40% chance of rain) from the day after Thanksgiving until March 15th.